Averra Loja — Digital Products

Privacy Policy

Last updated: August 6, 2026. This policy is written in accordance with the Brazilian General Data Protection Law (LGPD — Law 13.709/2018).

1. Data controller

40.324.586 CAUE SANTOS LIRA
CNPJ: 40.324.586/0001-64
R. Frei Galvão, nº 56, Jardim Pilar, Mauá — SP, CEP 09360-050, Brazil
Contact: suporte@projectytb.com

2. Personal data we collect

  • Identification data: full name.
  • Contact data: email address and, when provided, telephone number.
  • Purchase data: product purchased, order number, payment status, purchase date and currency. Payment card details are handled by the payment processor and are not stored by us.
  • Delivery data (Express Tracking only): order number, tracking code and the delivery information you provide.
  • Access data: member-area login records, IP address, browser type and device information.
  • Cookies: technical cookies and, where used, campaign parameters such as ref and utm values present in the page URL.

3. Purposes of processing

  • Performance of the purchase agreement.
  • Delivery of the purchased product or activation of the service.
  • Customer service and support, including refund requests.
  • Security of the website and member area.
  • Fraud prevention and chargeback analysis.
  • Compliance with legal, tax and regulatory obligations.

4. Legal bases

We process personal data based on the performance of a contract, compliance with legal obligations, the legitimate interest in preventing fraud and securing our systems, and consent where consent is required.

5. Sharing of data

We share personal data only as necessary with:

  • Payment processors, to process the transaction and any refund.
  • Hosting providers, to keep this website available.
  • Email service providers, to send access instructions and support replies.
  • The member-area platform, to grant and manage your access.
  • Other infrastructure and security providers acting on our instructions.
  • Public authorities, when required by law or judicial order.

We do not sell personal data.

6. International transfers

Some providers may process data on servers located outside Brazil. In those cases we require contractual safeguards compatible with the LGPD to protect your data.

7. Retention period

Personal data is retained while your access is active and afterwards for the periods required to comply with tax, accounting and legal obligations, or to defend our rights. After that, data is deleted or anonymised.

8. Your rights as a data subject

  • Confirmation that processing exists and access to your data.
  • Correction of incomplete, inaccurate or outdated data.
  • Anonymisation, blocking or deletion of unnecessary or excessive data.
  • Portability of your data to another provider.
  • Deletion of data processed with consent, subject to legal retention duties.
  • Information about entities with which data has been shared.
  • Withdrawal of consent at any time.

To exercise any of these rights, write to suporte@projectytb.com. We may request information to confirm your identity before responding.

9. Security

We adopt technical and administrative measures to protect personal data against unauthorised access, destruction, loss, alteration or improper disclosure, including access control and encrypted connections. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Cookies

This website uses cookies and equivalent storage only for technical purposes and, where present, for preserving legitimate campaign parameters (ref, utm_source, utm_medium, utm_campaign, utm_content, utm_term). You can block or delete cookies in your browser settings; essential functions may be affected.

11. Updates to this policy

This policy may be updated to reflect changes in our operations or applicable law. The current version is always published on this page with its revision date.

12. Privacy contact

For any privacy question or request: suporte@projectytb.com, or by post to the address in section 1.